IP Genie is now CCi Voice, same trusted VOIP

Since 2015, IP Genie has delivered secure, scalable, and affordable VoIP services to schools, municipalities, and libraries across Connecticut. In 2024, IP Genie joined forces with CCi Voice—combining two trusted Connecticut-based providers into one expert source for communication solutions.

Through CRCOG’s cooperative purchasing agreement, CCi Voice now delivers locally supported, no-bid VoIP and tech solutions through a shared-service master contract.

Why CCi Voice?

CCi Voice helps modernize municipal operations with hosted VoIP services, implementation, training, and ongoing support, enabling you to cut costs, enhance communication, and stay connected securely.

Benefits of CCi Voice Services:

💰 Save up to 20% on monthly VoIP costs

🌐 Work from anywhere with secure remote access

🔒 Disaster-resilient infrastructure with CT-based hosting

🖥️ Easy management via intuitive web portal

📈 Scalable for towns and organizations of all sizes

📞 Device-friendly—compatible with major SIP phones

📹 All-in-one: voice, video, text, conferencing

☎️ Hosted virtual PBX with local data centers

Advanced Features Include:

  • Hot desking & mobile extensions
  • Find-me/follow-me call routing
  • Video/web conferencing
  • Real-time analytics
  • Seamless integration with your existing systems

New! Video Surveillance Solutions

Through CCi Voice, CRCOG VoIP members can now access advanced video surveillance systems, including:

  • Ballot drop box monitoring (Public Act 24-148 compliant)
  • Building & campus security
  • Integration with your VoIP and access control systems.

Visit www.ccivoice.com or contact Robyn Nichols at rnichols@crcog.org.

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